On-Site Services

Installation and Training

Wyatt Technology offers on-site Installation and Training services at your laboratory, tailored to your specific needs. These additional services complement the material covered during our Light Scattering University (LSU) training class in Santa Barbara, CA, and may be especially desirable if a large group of staff members is to receive instruction. Your Wyatt sales representative will advise you regarding the best available options.

Service Plans

Wyatt Technology is committed to your success by offering three levels of comprehensive service plans: Platinum, Gold and Silver. Some of the key benefits of the Platinum and Gold Service Plans are onsite preventative maintenance and basic repair service, all parts and labor included, dedicated Field Service Coordinator and loaner units available should an instrument require factory repair. Learn more about our Service Plans.


IQ/OQ Validation

Wyatt Technology offers a complete compliance program including documentation and on-site validation for all of its instruments. WTC provides the resources and tools necessary to ensure that compliance is not a problem. The compliance documentation and services have been improved continually over the years as the number of Wyatt placements in pharmaceutical, biotech, and regulated environments has increased significantly. Learn more about our Compliance program.

Consulting and Sample Analysis

By special arrangement, we can provide extended on-site consulting services by a Wyatt Applications Scientist to set up methods and run samples on your Wyatt instruments, in your lab. This avoids the need to send samples off-site for analysis and allows for intimate, real-time consultations with the best experts available. Availability may be limited to certain geographical regions.

If you would like to have our lab staff analyze samples for you and provide consultations, explore Wyatt's in-house Sample Analysis services.